Frequently Asked Questions

Everything you need to know about your training gear and orders.

What is the NOBULL return policy?

We offer a 30-day return window for all unwashed, unworn items in their original packaging. Please note that certain limited-edition releases may be final sale.

How long does shipping typically take?

Standard shipping within the United States usually takes 3-5 business days. International shipping times vary by location, typically ranging from 7-14 business days.

How should I clean my Trainers or Runners?

We recommend hand washing your footwear with cold water and a mild detergent. Avoid machine washing or drying, as high heat can damage the technical materials and adhesives.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Duties and taxes are calculated at checkout to ensure a seamless delivery process without surprise fees.

Can I change or cancel my order after it is placed?

To ensure fast delivery, we process orders immediately. Once an order is placed, we are generally unable to make changes or cancellations, but you can initiate a return once the package arrives.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and interest-free installment options through Afterpay or Klarna.